Everything you need to convert casual guests into loyal advocates.
UMI combines operational workflows with guest-facing experiences to deliver the fastest path from discovery to repeat purchase.
Unified POS & Ordering
Run in-store, curbside or delivery orders with synced menus, modifiers and taxes across every channel.
Appointments that convert
Provide real-time availability, deposits and reminders for salons, gyms and service teams without extra add-ons.
Gamified loyalty journeys
Launch tiers, punch cards, spin-to-win mini games and instant rewards tied to actual spend.
Insights & automation
Predict repeat risk, trigger campaigns and see the impact of offers from one live intelligence layer.
API & integrations
Connect to accounting, marketing and delivery partners with modern REST + Webhook coverage.
Multi-location controls
Roll out menus, loyalty perks and pricing to one or hundreds of stores with role-based guardrails.
Give operators clarity and guests a reason to come back.
UMI for Business powers your internal teams while UMI Client delights every customer that walks through the door.
UMI for Business
Manage orders, appointments, loyalty programs, deals and live insights. Works on tablet and web.
- Staff roles & permissions
- Campaign automation
- Inventory & modifier sync
UMI Client
A discovery hub where your customers explore nearby shops, unlock perks and join mini-games.
- Personalized offers
- Wallet & stamp cards
- Social-ready reward moments
Launch a loyalty-first experience in five simple steps.
No heavy onboarding. Merchants go live the same week with guided setup and ready-made playbooks.
Create your profile
Sign up, import locations and connect existing POS or start fresh with UMI hardware.
Configure offers
Launch loyalty tiers, surprise-and-delight rewards and mini-games in minutes.
Invite your team
Add staff, set permissions and keep every order and appointment perfectly assigned.
Engage customers
Guests download UMI Client, discover your brand and start earning perks instantly.
Optimize with data
Use real-time insights to tweak offers, reduce churn and grow basket sizes.
Get the apps for your team and your customers.
UMI is available on iOS and Android with a seamless handoff between the business dashboard and client experience.
“UMI lets us run loyalty-driven campaigns without extra plugins. Guests book classes, earn points, spin mini games and come back twice as often. It finally feels like one polished SaaS instead of stitched-together tools.”
– Jeslyn, COO at Ember Wellness Studios