UMI Shipping Policy
Effective Date: 01/01/2025Processing Time
All orders are processed within 1-3 business days after confirmation. Orders placed on weekends or holidays will be processed on the next business day.Shipping Methods and Delivery Times
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
- International Shipping: Delivery times may vary depending on the destination, with an average of 7-14 business days.
Shipping Costs
Shipping fees are calculated at checkout based on the weight, dimensions, and destination of your order. Free shipping may be available for orders over a certain amount.Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the delivery status of your package.Customs and Duties
For international orders, customs fees or import duties may apply. These charges are the responsibility of the recipient and are not included in the shipping fees.Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our support team at [Insert Contact Email] within 7 days of delivery. We will work with the carrier to resolve the issue promptly.Contact Us
If you have any questions or concerns about our shipping policy, please contact us:- Email: support@ggcg-app.com
- Address: No 24, Jalan Puteri 11/6, Bandar Puteri Puchong, 47100 Puchong, Selangor, Malaysia